Universal Projector Ceiling Mount - (625mm to 850mm) - Suitable for Epson/BenQ/Canon/Panasonic/Dell/ViewSonic/BeamerX/Lumos Projector... - 718-2

Confidence That Stays With You

Since 2006, INNOVATIVE has focused on giving customers more than just a projector. We’re here to offer long-term confidence, real support, and a relationship that lasts. Many customers still use their INNOVATIVE projectors even after 8 years — and we’re proud to be part of their journey.

Choose the assurance plan that fits your needs.

Local Care. Real Convenience. Real People.

Good assurance isn’t just about coverage — it’s about how quickly and easily you can receive help when you need it.

With INNOVATIVE, you enjoy advantages designed for everyday convenience:

• Walk-in service center open 7 days
• Immediate assistance from trained customer service
• On-the-spot help for setup, usage, calibration and configuration
• Proper diagnostics for intermittent or hardware issues
• Clear, honest recommendations — no unnecessary costs
• Nearly 20 years of trusted customer support

No shipping. No waiting weeks. No uncertainty.
Just real, local support you can count on.

How Our Support Works

1 — Frontline Check

Visit us anytime. Most setup or usage questions are solved immediately by our customer service team.

2 — Technician Diagnostics

If deeper testing is needed, your projector will be checked in for technical evaluation. Repairs typically take 1–3 working days, depending on the issue.

3 — Quick Resolution

When no repair is required, most customers have their issue solved within the same day.

After Your Assurance Ends

Your coverage may end, but our support does not.

Even if your projector is 8 years old or more, we continue to assist with:

• Free diagnostic checks
• Practical, honest recommendations
• Repair options only when beneficial

If no repair is needed, there is no charge — just simple, friendly help.

Trade-In Appreciation Program

For older models that are no longer recommended for repair, we offer a Trade-In Appreciation Discount.

It’s our way of thanking you for being part of the INNOVATIVE family and helping you upgrade smoothly to a newer model with improved performance.

Products Don’t Last Forever — But Good Support Does

No product lasts forever. But at INNOVATIVE, we aim to be your forever good friend — the place you can always return to for guidance, service, and assurance.

Nearly 20 years later, that commitment hasn’t changed.